Zelo trust center

Enterprise Security Designed
for Leading Companies

How We Protect Your Data and Communications

State of The Art Security

We have developed Zelo on the Amazon Web Services platform based on our years of working on scalable enterprise security requirements. AWS utilizes Amazon’s expansive expertise designing, operating and scaling enterprise software, networks and systems. In addition, we have developed an added layer of security above and beyond what AWS has provided including firewalls, system monitoring and user authentication.

SOC2 Type 2

As a cloud services provider, Zelo is committed to maintaining the  standards necessary for safeguarding customer data and an excellent service operation. We have established our SOC 2 Type 2 compliance and have entered regular the SOC 2 auditing process to evaluate and maintain our certification.

GDPR Compliance

Zelo is committed to maintaining GDPR compliance and enabling our customers to do the same in connection with the use of our platform. Our Data Processing Agreement and Privacy Statement are available for review.

Authentication

The Zelo team appreciates that many businesses have different requirements for user authentication. To that end, we have implemented both single sign-on and multi-factor authentication.

Industry Leading Encryption

Zelo utilizes 256bit encryption for all data at rest and in transit. In addition, all customer traffic is handled using a secure HTTPS with TLS v1.2 (or higher) network connection.

- Brenda, Internal Communications Manager

Adding SMS to our channel portfolio was easy!

The Zelo Team helped us all the way and we were able to implement SMS as an opt-in channel for our company communications. Pilot and company rollout in a matter of weeks!

"
What our customers say

Secure Data Storage

All customer data is stores on scalable and secure AWS databases and encrypted with AES-256 at rest and during transfer. All network connections in and out of Zelo are securely encrypted with SSL.

Vulnerability Testing

Zelo has automated vulnerability scanning performed on the platform at regular intervals. The results are monitored, and changes are made within minutes of an issue being identified.

Automated Backups

Customer and system data are backed up daily to allow for restoration of data. Back-up locations can be specified by region to assure that the data is always available in the event of a wide-spread catastrophe.

Coding and Testing Practices

The Zelo team follows industry standard development and quality assurance practices. Extensive testing is completed prior to any code release to assure that Zelo is maintained to the standards our customers expect. This includes coding reviews, manual and automated testing.

Minimal Setup and No Maintenance

Zelo is a SaaS solution. Connections into the system are designed to be simple and minimize friction wile giving our users the flexibility to keep their information up-to-date. Zelo supports HRIS connections through our API or direct input from an Excel or CSV file. Our team is always standing by to help you get the most out of Zelo and you can leave the maintenance to us.

Learn More

We Are More Than Just a Tool

We are a knowledge base to help you make better decisions

Picture of the Zelo Team

Questions?

If you have questions about our security infrastructure or some other technical aspect of the Zelo platform, we are here to help.

Get in touch:

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