This glossary defines common terms that you might see as you're working in Zelo, or throughout our Help Center.
An attribute is a collection of attribute terms. It is custom for each account. E.g. an attribute is "role" and attribute terms can be "account manager", "developer" and "customer success".
Highlighting optimal use trends.
Audience is a collection of recipients that will receive a Zelo.
Audience filter uses attributes and attribute terms to filter recipients into an audience.
Audience selection is a group of audience filters.
Data for all recipients in an account.
Emails that not exist and therefore can't receive Zelos.
Zelos can be added to categories and used to sort them by recipients.
Channels refers to sending channels. E.g. email, Slack, text, etc.
A recipient has gone through all steps and completed a Zelo.
A step type where recipients have to make one or more consents before completing a Zelo.
Content is referred to as a collection of steps where admin users can compose messages, add videos, questions, files, etc.
Data visualization of progress, content, demographics, etc. for all Zelos and recipients in an account.
A dashboard page showing demographic information.
A portal for managers to see and manage a subset of recipients.
A Zelo that is not ready to send.
Domain name for recipient's emails in the account.
A step type where recipients can write a text response.
Folders for organizing Zelos.
Data for all recipients on the Zelo platform. Available in the main dashboard.
A step type where recipients responds to an invite.
Mobile describes that a Zelo is opened at a mobile device, such as a smart phone, iPod Touch, etc.
A recipient has opened a Zelo.
Preview content displays the Zelo content while composing.
A collection of single choice, scale and feedback steps.
A user that can be included in an audience and receive Zelos.
Resending a Zelo to a recipient that hasn't completed it.
A filter that allows an admin users to limit dashboard and Zelos statistics to only show data for selected recipients.
An Excel-report that can be downloaded for each Zelo.
An email has reached the recipient's email server, and is marked as delivered.
Setup steps for Zelo
The step to complete before sending out a Zelo
A step type where recipients can give a 1-5 scale response.
Schedule a Zelo to be sent in the future.
Single choice step
A step type where recipients can select an option out of given alternatives.
Integration with Slack as a sending channel for Zelos.
Referred to as a status for a Zelo that can be draft, sent, scheduled, etc.
Table of contents
A step type for listing other steps in a Zelo and linking to them.
Text and image step
A step type that can contain text and images.
A step type that can contain a set of multiple choice questions, where a recipient needs a certain test score to pass the test and be marked as completed.
A step type that can embed videos.
Integration with Workplace as a sending channel for Zelos.