Time and Execution page

The time and execution tab tells us about recipient activity. How many have opened a message? When are people active and watching the messages? Are there any messages that couldn’t be delivered?

These are questions you’ll get answered on this page. Let’s have a look on the different widgets.

Progress

Progress tells you how many percentages of the material sent out has successfully ended up in the recipients’ channel, been opened, and completed.

• Sent means successfully sent out.
• Received means that the recipient has gotten the message in their inbox or chat without technical problems.
• Opened means a recipient has opened the message once.
• Completed means a recipient has gone through all the content in the message.

Daily and weekly activity

Daily and weekly activity tell you when your recipients are active. These graphs show the activity from either opens or completions. The tied in advice gives a estimate as of when it is ideal sending out content based on the historical activity in your account.

Most and least active attributes

Most and least active attributes tell which groups of recipients who are most and least active in relation to opening and engaging with the messages, based on the corresponding attributes of the various users. Note that data is taken from a example accounts, real life data will likely have higher values.

Stats

The stats tell:

• How many messages that have been sent
• How many recipients who have received these messages
• How many time each recipient has opened messages on average
• How many actual opens there have been
• How many completions there have been in the selected period

The 10 last sent messages

The 10 last sent messages list gives a quick overview of how the last sent messages are performing, and additional offers handy shortcuts for going directly to the dashboard of each of them.

Issues and tasks

The issues and tasks widget gives a quick overview and action items on often used tasks.

• The two first buttons give an indication of how many recipients haven’t responded to the messages, and clicking them provides a further information about the data with links for sending reminders.
• The two next buttons give an overview of failed deliveries. For instance, if a recipient has changed its email address, the email would bounce and show up here.

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